1. Refund Eligibility

a. Refunds will be provided to users who have purchased posting services on WebCraft under the following circumstances:

i. Technical Errors: If the posting service experiences technical errors or malfunctions that prevent the user from accessing or using the service as intended.

ii. Service Unavailability: If WebCraft is unable to provide the posting service due to unforeseen circumstances or service disruptions beyond our control.

b. Refunds will not be provided under the following circumstances:

i. User Error: If the user encounters difficulties or issues with the posting service due to user error or misuse.

ii. Content Removal: If content posted by the user is removed or moderated by WebCraft in accordance with our policies.

2. Refund Process

a. Users who are eligible for a refund must submit a refund request to WebCraft within [X] days of the incident or issue that qualifies them for a refund.

b. Refund requests must be submitted through the appropriate channels provided by WebCraft, including but not limited to email or support tickets.

c. WebCraft will review refund requests on a case-by-case basis and determine eligibility based on the criteria outlined in this policy.

3. Refund Amount

a. The amount of the refund will be determined by WebCraft and may vary depending on the nature of the incident or issue that qualifies the user for a refund.

b. Refunds will be issued in the original form of payment used by the user for the purchase of the posting service.

4. Refund Timeframe

a. Once a refund request is approved by WebCraft, the refund will be processed within [X] business days.

b. The time it takes for the refund to be credited to the user’s account may vary depending on the payment method and financial institution.

5. Contact Information

If you have any questions or concerns about our refund policy, please contact WebCraft contact at  email.

By purchasing posting services on WebCraft, you acknowledge that you have read, understood, and agree to comply with this refund policy. Failure to comply with this policy may affect your eligibility for a refund.